Shipments and Returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via our default courier with tracking and drop-off with/without signature. If you prefer delivery by another courier with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and size of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
All items you wish to return must receive an RA (Return Authorization number) before shipping to us and must include this RA attached to the goods. Goods returned without an RA may incur costs or may not be accepted on arrival. You must contact us for this RA number before returning any items to us.